There are 3 Policies for the USB Key :
1. If the USB key stops working or if there is an issue with the key apart from damage to the USB key within the 1st year from the purchase, it will be replaced free of cost .
2. If the USB key is Broken anytime or stopped working after 1st year, it can be changed with a charge of Rs 3000/ US$50 + Shipping Charges. Replacement of key will be done only after the receipt of the Broken or Damaged key by Triple-S Software or with the Images of the Broken or damaged key if permitted by Triple-S Software.
3. In case the USB key is lost, your licence will be lost. Notwithstanding anything contained contrary in any law no replacement key or refund shall be given under any circumstances.